BetterOff is a unique web-platform that combines benefits assessments and applications with comprehensive support for users in re-entering work. It guides users through the process: from assessing entitlements, processing claims and appeals, to ultimately providing the tools users need to re-enter work, all in one space.
BetterOff reduces footfall in contact centres and the need for Face-to-Face appointments, allowing advisors to devote their time and effort to working with vulnerable claimants who cannot self serve. It brings money into the local economy by helping people access the money they’re entitled to and by finding them sustainable work.
Outcomes and savings
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