Streamlining and digitising the process of financial assessments for care



BetterCare is a transformative online technology that supports people going through the process of financial assessments for care. It enables the public to remotely complete their own assessments, while ensuring transparency, clarity and simplicity throughout. Users are guided through the self-assessment forms, and can upload evidence to support their claims.


The technology frees up resources to allocate to the most vulnerable and complex cases, ensuring they get the attention and assistance they need. This means that the majority of people self-serve, and those that can’t do not fall through the net.


  • Mini assessment form, delivering social care cost estimates quickly
  • Full digital form for financial assessment for care
  • Guidance and advice written by social care professionals
  • Dynamic and secure evidence upload
  • Full remote accessibility for users
  • Accessible user experience 
  • Seamless integration with backend systems
  • Pre-populating forms using stored information


Outcomes and savings

  • Large reduction in reliance on home visits
  • Greatly reduced rate of failed care packages
  • Fewer drop outs and duplication of applications
  • Reducing staff time spent processing and scanning evidence
  • Reduces backlog and financial care assessment processing times
  • Resources can be reallocated to vulnerable and complicated cases

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