Looking Local create cost-effective, digital solutions for the Public Sector – providing better outcomes to citizens and better value to local authorities.

Adult Social Care

Provide a remote, self-service and digital financial assessment process with bespoke data capture and calculations.

Animation-led platform supporting citizens through Care & Support Assessments.

Self-service digital platform for personal budgets and care cap account.

Customer Services

A simple to use self-service document scanning solution, creating efficiencies by reducing queues and enabling staff to focus on those most in need.

Provide your citizens with the option to self-scan their document evidence at home or on-the-go, reducing the reliance on customer service centres.

Revenues & Benefits

Enabling claimants to self serve by applying online for benefit assessments and applications. BetterOff combines national and locally administered forms with comprehensive advice and support for users in re-entering work.

BetterOff: HB/CTR focuses on the high-volume Housing Benefit/Council Tax Reduction (HB/CTR) form in a digital-first, fully supported solution with back-end integration and a range of assisted digital tools.