News

On Wednesday, Looking Local presented at the NAFAO conference in Birmingham to discuss the BetterCare: Financial Assessment solution.

Looking Local are pleased to be presenting ScanStation at London Borough of Lambeth Council for a second time later this year. The event will take place at Lambeth Town Hall on the 19th of September, running from 11:00-14:00 (tbc).

Looking Local are pleased to be hosting another Show ‘n’ Tell event for BetterCare – this time in Birmingham. This event will run from 11:00 until 14:30 on the 27th of June and will be held in The Priory Rooms, a short walk from Birmingham New Street station.

ScanStation, our customer self-scanning technology, continues to evolve and has had several beneficial improvements to date – making document evidencing easier and quicker for users as well as creating time savings for staff and cost savings for Local Authorities. The latest addition to ScanStation is a live reporting feature.

Last month, we hosted our second Show and Tell event with Salford City Council, who have been using our digital solutions, ScanStation and BetterOff, since July and August 2018 respectively.

Our Show and Tell events give local authorities a unique chance to speak with the Kirklees team that are using BetterCare, and to find out more about the development of the product itself. Our latest event on Wednesday 9th of May was another success, and the first Show and Tell event to focus solely on…

Our Show and Tell events give local authorities a unique chance to see ScanStation in person, speak with the Kirklees team who work with it on a daily basis, and to find out more about the development of the product itself. Our latest event, which took place on Friday the 20th October, was another success.…

It’s an exciting month for us at LookingLocal and Kirklees Council as we announce the go-live of our new Housing Benefit and Council Tax Reduction platform. The platform has taken us around 15-months to develop – from initial design to testing and finally making it live to the public. The digitisation of HB/CTR is nothing…

Information, Advice & Guidance or IAG. Catchy title it is not. But it is currently one of the big digital challenges for local public service delivery. Council websites up and down the land are trying to help people understand a myriad of services. Get it right and people self-serve. Get it wrong and they look…