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Salford City Council inject record record £20.3 million into local economy with BetterOff platform
Looking Local NewsFebruary 2, 2021February 2, 2021

Salford Council inject crucial £20.3m into local economy with BetterOff platform

Click here to read about the meteoric rise in BetterOff usage at Salford Council as well as challenges and measures put in place by their customer service team across the past 10 months

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Leaving Well Q&A Session
Looking Local NewsDecember 17, 2020December 17, 2020

Leaving Well Q&A Session with Bradford and Coventry

Click to read our Leaving Well Q&A Session with Bradford and Coventry.

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Lincolnshire share their journey with BetterCare
Looking Local NewsNovember 19, 2020April 9, 2021

Lincolnshire share their journey with BetterCare Finance

During an LGA presentation, Lincolnshire have kindly shared an update to their BetterCare journey.

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QR codes launch on MyScan
Looking Local NewsNovember 6, 2020November 6, 2020

QR codes launch on MyScan

Click to read more about the QR codes launching on MyScan and the benefits of contact-free scanning.

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Introducing Leaving Well
Looking Local NewsOctober 21, 2020October 21, 2020

Introducing Leaving Well

Looking Local are excited to announce the launch of a new product – Leaving Well.

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Coventry digital self-service
Looking Local NewsApril 23, 2020April 9, 2021

Coventry Go Digital with Financial Assessments

Coventry have switched all their care financial assessments to digital self-service.

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Scan evidence at home or on-the-go with MyScan
Looking Local NewsApril 17, 2020April 17, 2020

Scan evidence at home or on-the-go with MyScan

Available as an extension of ScanStation, MyScan is a browser-based web app that allows users to supply evidence from their own personal devices, without needing to leave their home.

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financial assessments covid-19
Looking Local NewsMarch 31, 2020April 9, 2021

Financial Assessments for Care in a Covid-19 World

BetterCare: Financial Assessment is a digital self-service tool that is able to support Local Authorities and their clients as they adapt to these unprecedented circumstances.

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financial assessment for care
Looking Local NewsJanuary 8, 2020

Financial Assessment for Care – Manchester Show and Tell

Looking Local are pleased to be presenting BetterCare: Financial Assessment in Manchester and will be joined by Kirklees Council who will be discussing their experience with the platform since implementation.

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ScanStation show and tell with Telford & Wrekin Council
Looking Local NewsJanuary 6, 2020January 6, 2020

ScanStation Show and Tell with Telford & Wrekin Council

We are excited to be hosting our next ScanStation Show and Tell in Birmingham next month. The event is taking place on the 13th February 2020, running from 10:30am – 2pm.

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Income Maximisation comes to BetterCare
Looking Local NewsDecember 19, 2019December 19, 2019

Income Maximisation Comes to BetterCare

We are excited to announce the launch of our Income Maximisation module, as part of our BetterCare: Financial Assessment platform.

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Looking Local NewsSeptember 26, 2019

London Borough of Lambeth ScanStation Event

Last week, we hosted a ScanStation show and tell event with London Borough of Lambeth. Around 25 Local Authorities joined us at Lambeth Town Hall to hear about ScanStation and how Lambeth Council have been using it since their implementation in April 2018.

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ScanStation Scotland Tour
Looking Local NewsJuly 25, 2019

ScanStation Scotland Tour

We’re excited to announce that ScanStation will be taking a tour of Scotland in August. 

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£18 million generated for Kirklees Council
Looking Local NewsJuly 22, 2019July 22, 2019

Kirklees Council: Annual Average of £18 million Generated with BetterOff

In 2015, with their welfare advice budget facing a 50% reduction over 3 years, Kirklees Council went live with BetterOff to ensure their benefits system could still deliver. Since going live, Kirklees has seen a huge £1.3 million in cashable savings and an annual average of £18 million in monetary gains going back into the…

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20+ Local Authorities Choose ScanStation for Document Evidencing
Looking Local NewsJuly 16, 2019

20+ Local Authorities Choose ScanStation for Document Evidencing

More than 20 Local Authorities from across the country have come on board with ScanStation as their solution to self service document evidencing.

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Looking Local NewsJuly 9, 2019

Local Authorities Offer Insight at Financial Assessment Event

On the 27th of June, we made our way to Birmingham to host our third BetterCare: Financial Assessment show and tell event.

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ScanStation Increases Time Efficiency with Floorwalker Notifications
Looking Local NewsJune 13, 2019June 13, 2019

ScanStation Increases Time Efficiency with Floorwalker Notifications

Our self-service document evidencing app, ScanStation, continues to evolve ensuring that document scanning is time and cost effective for Local Authorities. Our latest addition is floorwalker notifications for staff.

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Looking Local Attend NAFAO Conference
Looking Local NewsMay 24, 2019

Looking Local Present at NAFAO Conference 22 May 2019

On Wednesday, Looking Local presented at the NAFAO conference in Birmingham to discuss the BetterCare: Financial Assessment solution.

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Lambeth ScanStation Show and Tell
Looking Local NewsMay 16, 2019May 16, 2019

London Borough of Lambeth ScanStation Show and Tell

Looking Local are pleased to be presenting ScanStation at London Borough of Lambeth Council for a second time later this year. The event will take place at Lambeth Town Hall on the 19th of September, running from 11:00-14:00 (tbc).

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Financial Assessment Show ‘n’ Tell in Birmingham
Looking Local NewsMay 10, 2019May 14, 2019

BetterCare: Financial Assessment Show ‘n’ Tell in Birmingham

Looking Local are pleased to be hosting another Show ‘n’ Tell event for BetterCare – this time in Birmingham. This event will run from 11:00 until 14:30 on the 27th of June and will be held in The Priory Rooms, a short walk from Birmingham New Street station.

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Looking Local NewsMay 2, 2019May 2, 2019

ScanStation Launches Live Reporting Feature

ScanStation, our customer self-scanning technology, continues to evolve and has had several beneficial improvements to date – making document evidencing easier and quicker for users as well as creating time savings for staff and cost savings for Local Authorities. The latest addition to ScanStation is a live reporting feature.

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5 Things We've Learnt From Our Show and Tell with Salford City Council
Looking Local NewsMarch 12, 2019

5 Things We’ve Learnt from Our Show and Tell with Salford City Council

Last month, we hosted our second Show and Tell event with Salford City Council, who have been using our digital solutions, ScanStation and BetterOff, since July and August 2018 respectively.

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BetterCare Show and Tell - May 2018
Looking Local NewsMay 21, 2018March 11, 2019

BetterCare Show and Tell – May 2018

Our Show and Tell events give local authorities a unique chance to speak with the Kirklees team that are using BetterCare, and to find out more about the development of the product itself. Our latest event on Wednesday 9th of May was another success, and the first Show and Tell event to focus solely on…

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ScanStation show and tell - October 2017
Looking Local NewsOctober 24, 2017March 11, 2019

ScanStation Show and Tell – October 2017

Our Show and Tell events give local authorities a unique chance to see ScanStation in person, speak with the Kirklees team who work with it on a daily basis, and to find out more about the development of the product itself. Our latest event, which took place on Friday the 20th October, was another success.…

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Products: BetterOff: HB/CTR
Looking Local NewsMarch 22, 2017February 26, 2019

LookingLocal Goes Live with BetterOff HB/CTR

It’s an exciting month for us at LookingLocal and Kirklees Council as we announce the go-live of our new Housing Benefit and Council Tax Reduction platform. The platform has taken us around 15-months to develop – from initial design to testing and finally making it live to the public. The digitisation of HB/CTR is nothing…

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Looking Local
Looking Local NewsMarch 21, 2017February 26, 2019

Information, Advice & Guidance or IAG

Information, Advice & Guidance or IAG. Catchy title it is not. But it is currently one of the big digital challenges for local public service delivery. Council websites up and down the land are trying to help people understand a myriad of services. Get it right and people self-serve. Get it wrong and they look…

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Looking Local, co-owned by Kirklees Council, is an innovative technology developer. Working with the public sector, Looking Local creates cost-effective, digital platforms.

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